Privacy Policy

IFA International Auto-Tourism Service L.L.C-FZ

Last Updated: October 2026

Effective Date: October 15, 2026

        ⚠️ Important Notice: This website collects and processes your personal data. By using ida.ae and ordering an IDP, you agree to the collection and processing of your data as described in this policy. This policy complies with Federal Decree No. 45 of 2021 (UAE Personal Data Protection Law — PDPL).
    

1. Who We Are

IFA International Auto-Tourism Service L.L.C-FZ, hereafter referred to as International Drivers Association — a company registered and operating in the Meydan Free Zone, Dubai, UAE. We are located at:

IFA International Auto-Tourism Service L.L.C-FZ
Meydan Grandstand, 6th Floor
Meydan Road, Nad Al Sheba
Dubai, UAE
License: 2312365.01
Phone: +971 50 235 0581
Email: info@ida.ae

2. What Personal Data International Drivers Association Collects

When you visit the ida.ae website or order an International Driving Permit (IDP), International Drivers Association collects:

Personal Information: Full name, date of birth, place of birth, nationality
Contact Information: Email address, phone number, postal address
Driving License Information: National license number, vehicle categories, expiration date
Biometric Data: Photograph (required for IDP issuance)
Signature: Sample of your signature (required for IDP)
Payment Information: Credit card (processed only by secure service providers)
Technical Data: IP address, browser type, device information, visited pages

3. Legal Basis for Processing Your Data

International Drivers Association processes your personal data on the basis of:

Your Explicit Consent: You provide written consent when submitting an IDP order
Contract Execution: Processing necessary to issue your IDP and fulfill your order
Legal Obligation: Compliance with the Vienna Convention on Road Signs and Signals and UAE laws

4. How International Drivers Association Uses Your Data

Your personal data is used by International Drivers Association for:

Issuing your International Driving Permit
Registering your IDP in the IDA central database for authenticity verification
Processing your order and payment
Communicating with you about order status, delivery, and customer support
Fraud prevention and security
Compliance with legal obligations in the UAE and other countries
Improving our website and services (anonymous analytics only)

5. Cross-Border Data Transfer

⚠️ Important: Your personal data is transferred and stored outside the UAE:

IDA Central Database (Austria): Your data is registered in the International Drivers Association central database, located in Vienna, Austria (ida.or.at). This is a cross-border transfer necessary for IDP issuance and verification.

By ordering an IDP, you explicitly and in writing consent to this cross-border data transfer in accordance with Article 33 of PDPL. Recipient countries maintain an adequate level of data protection according to PDPL standards. You may withdraw consent at any time by writing to dpo@ida.ae.

6. Who Has Access to Your Data

Your personal data may be shared with:

Administrators of the International Drivers Association central database (Austria)
Payment processors and financial institutions (payment processing only)
UAE authorities (if required by law)

International Drivers Association does not sell, rent, or share your personal data with third parties for illegal purposes or purposes not covered by this policy.

7. How Long International Drivers Association Retains Your Data

International Drivers Association retains your personal data for:

Active Period: During the validity of your IDP (up to 3 years from issuance or until your national driving license expires, whichever comes first)
After Expiration: 3 years after your IDP expires (for record-keeping and legal compliance)
Upon Your Request: International Drivers Association will delete your data after the retention period upon written request to the Data Protection Officer

8. Your Data Protection Rights

Under the UAE Personal Data Protection Law, you have the right to:

Right to Access: Request a copy of all personal data we hold about you
Right to Correction: Request correction of inaccurate or incomplete data
Right to Deletion: Request deletion of your data (after the retention period expires)
Right to Restrict Processing: Request restriction of data processing
Right to Object: Object to the processing of your data
Right to Data Portability: Request your data in a portable format

To exercise these rights, contact our Data Protection Officer (see section 10). International Drivers Association must respond to your request within 30 days in accordance with PDPL.

9. Data Security

International Drivers Association implements security measures to protect your personal data:

SSL/TLS encryption for all transmitted data
Secure storage with access controls and authentication
Limited employee access (need-to-know principle)
Regular security audits and vulnerability testing
Payment processing in compliance with PCI-DSS standards
Data breach notification procedures (Article 9 of PDPL)
Employee data protection training

Important: International Drivers Association takes all necessary measures to protect your data. However, internet data transmission always carries some risk. By using International Drivers Association services, you acknowledge these risks.

10. Data Protection Officer

The Data Protection Officer of International Drivers Association is responsible for ensuring PDPL compliance and addressing your data protection complaints.

Data Protection Officer (DPO)
IFA International Auto-Tourism Service L.L.C-FZ
Email: dpo@ida.ae
Phone: +971 50 235 0581
Address: Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, UAE
Response Time: Within 14 days

11. Cookies and Tracking Technologies

International Drivers Association website uses cookies and similar technologies:

Essential Cookies: Required for website functionality (login, forms)
Analytics Cookies: To understand how visitors use our site (Google Analytics)
Marketing Cookies: To measure marketing effectiveness

You can disable cookies in your browser settings. However, some website features may not work properly without essential cookies.

12. Third-Party Links and Services

International Drivers Association website contains links to third-party services, including:

IDA Central Database (ida.or.at): Verification system located in Austria
Payment Processors: Secure payment platforms
Other Websites: Car rental partners

International Drivers Association is not responsible for the privacy policies of these third-party websites. Please review their privacy policies before providing information.

13. Updates to This Policy

International Drivers Association may update this privacy policy over time to reflect:

Changes in International Drivers Association data processing practices
Changes in UAE and international data protection legislation
User feedback

International Drivers Association will notify you of material changes by email or by posting the updated policy on this page. Continued use of the International Drivers Association website means acceptance of the updated policy.

14. Complaints and Remedies

If you have complaints about our data processing practices, you may:

Contact our Data Protection Officer (see section 10)
File a complaint with the competent UAE authorities (Data Protection and Security Authority)
Initiate legal proceedings in UAE courts

15. Contact International Drivers Association

If you have questions about this privacy policy or International Drivers Association’s data protection practices:

IFA International Auto-Tourism Service L.L.C-FZ
Email: info@ida.ae
Phone: +971 50 235 0581
Phone: +971 50 751 73 11
Address: Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, UAE
Hours: 24/7 (Monday-Sunday)

Compliance with UAE Data Protection Law

This privacy policy complies with:

Federal Decree No. 45 of 2021 «On Personal Data Protection» (PDPL)
Federal Law No. 34 of 2021 «On Combating Cybercrime»
Vienna Convention on Road Signs and Signals (1968)

Version: 2.0 in English | Date: October 2026 | Organization: IFA International Auto-Tourism Service L.L.C-FZ, referred to as International Drivers Association (License 2312365.01)